Visitor Guidelines
TWO VISITORS AT A TIME will be allowed to see a patient. One visitor may spend the night with patients not being treated in the ICU. Instances that would require more than one visitor at a time will be evaluated on a case by case basis. No children under 12 can visit in the ICU/CCU. Children under 12 visiting patients must be supervised by a responsible adult at all times. Children under 12 may be restricted in certain situations based on patient condition. If a patient is COVID-19 positive, no visitors will be allowed. Read our full visitor policy for more details.
Non-discrimination Notice
CHI St. Vincent complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. CHI St. Vincent does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Click here to read our full non-discrimination notice.
Patient Safety
For FY25, our Hospital is focusing on improving the safety and quality of our care. Focused performance improvements include: Acute Care and Ambulatory Care Patient Experience, Sepsis Mortality, 7 Day Readmissions, Hospital Acquired Infections such as CAUTI, CLABSI, C. Difficile, Patient death or serious injury associated with a fall while being cared for in a healthcare setting, and Stage 3, Stage 4, and unstageable pressure ulcers acquired after admission/presentation to a healthcare setting.
For measurable results of our efforts, please review the Hospital Compare website.
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Medical Records - Hot Springs
To request medical records from CHI St. Vincent Hot Springs- for patients requesting their own records click here. For records to be provided/sent to someone else please down and complete this authorization form. Completed forms should be faxed, mailed or delivered to:
CHI St. Vincent Hot Springs
Attn: Health Information Management
(1st Floor of Hospital)
300 Werner Street
Hot Springs, AR 71913
Phone: 501-622-1011
Fax: 501-622-2040
Hours: Monday-Friday, 8am-4:30 pm
Time to receive medical records
Requests for medical records will be responded to within 30 days of receipt of request.
Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.622.1814 to discuss options.
Clinics, Hospitals Medical Records Requests
Your physician's office can FAX a written request to 501-622-2040.
Patient, Attorney, Court Orders, Insurance Record Requests
Hospitals, clinics and other facilities needing records for Continuation of Care please fax to 501-622-1687.
Patient, Insurance and Attorney requests please fax to 501.622.1687.
Medical Records - Hot Springs
To request medical records from CHI St. Vincent Hot Springs- for patients requesting their own records click here. For records to be provided/sent to someone else please down and complete this authorization form. Completed forms should be faxed, mailed or delivered to:
CHI St. Vincent Hot Springs
Attn: Health Information Management
(1st Floor of Hospital)
300 Werner Street
Hot Springs, AR 71913
Phone: 501-622-1011
Fax: 501-622-2040
Hours: Monday-Friday, 8am-4:30 pm
Time to receive medical records
Requests for medical records will be responded to within 30 days of receipt of request.
Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.622.1814 to discuss options.
Clinics, Hospitals Medical Records Requests
Your physician's office can FAX a written request to 501-622-2040.
Patient, Attorney, Court Orders, Insurance Record Requests
Hospitals, clinics and other facilities needing records for Continuation of Care please fax to 501-622-1687.
Patient, Insurance and Attorney requests please fax to 501.622.1687.
Medical Records - Hot Springs
To request medical records from CHI St. Vincent Hot Springs- for patients requesting their own records click here. For records to be provided/sent to someone else please down and complete this authorization form. Completed forms should be faxed, mailed or delivered to:
CHI St. Vincent Hot Springs
Attn: Health Information Management
(1st Floor of Hospital)
300 Werner Street
Hot Springs, AR 71913
Phone: 501-622-1011
Fax: 501-622-2040
Hours: Monday-Friday, 8am-4:30 pm
Time to receive medical records
Requests for medical records will be responded to within 30 days of receipt of request.
Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.622.1814 to discuss options.
Clinics, Hospitals Medical Records Requests
Your physician's office can FAX a written request to 501-622-2040.
Patient, Attorney, Court Orders, Insurance Record Requests
Hospitals, clinics and other facilities needing records for Continuation of Care please fax to 501-622-1687.
Patient, Insurance and Attorney requests please fax to 501.622.1687.
Medical Records - Hot Springs
To request medical records from CHI St. Vincent Hot Springs- for patients requesting their own records click here. For records to be provided/sent to someone else please down and complete this authorization form. Completed forms should be faxed, mailed or delivered to:
CHI St. Vincent Hot Springs
Attn: Health Information Management
(1st Floor of Hospital)
300 Werner Street
Hot Springs, AR 71913
Phone: 501-622-1011
Fax: 501-622-2040
Hours: Monday-Friday, 8am-4:30 pm
Time to receive medical records
Requests for medical records will be responded to within 30 days of receipt of request.
Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.622.1814 to discuss options.
Clinics, Hospitals Medical Records Requests
Your physician's office can FAX a written request to 501-622-2040.
Patient, Attorney, Court Orders, Insurance Record Requests
Hospitals, clinics and other facilities needing records for Continuation of Care please fax to 501-622-1687.
Patient, Insurance and Attorney requests please fax to 501.622.1687.
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