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Helping You During and After Your Medical Care


Amenities and Services: Choose a Hospital Location

 

CHI St. Vincent Infirmary
2 St. Vincent Circle
Little Rock, AR 72205 [Get directions]
Parking is free in the Infirmary parking garage. Valet parking is available for a fee.
Phone: 501.552.3000

Infirmary Main Number: 501.552.3000
Patient Information: 501.552.5100

  • Admissions: 501.552.8105
  • Chaplaincy: 501.552.8111
  • Human Resources: 501.552.3670 (due to high volume of calls, we are unable to provide application status updates)
  • Social Work: 501.552.3840
  • Volunteer Office: 501.552.3550
  • Patient Advocacy: 501.552.3920 (call to share compliment or concern)
To call a patients room directly: 501.552. _ _ _ _ (+ room #)
To call information: 501.552.5100

General visiting hours are 8am - 8pm unless otherwise specified. If you have a question about a particular units visiting hours, please call 501.552.3000.

For the benefit of our patients, children under 12 years of age are allowed to visit patients with adult supervision and after checking with the nurses’ station. If you have questions regarding the number of visitors permitted or visiting hours, please check with your nurse.

Critical Care Units

  • At CHI St. Vincent Infirmary, all Critical Care Units have open visitation, 24 hours a day.
  • On the critical care units, the nurse will communicate with you about visiting and will answer your questions.

Waiting Rooms for Critical Care Units

  • Lockers are available on some units for visitors to secure valuables. See the volunteer or contact Security at 501.552.3533.
  • A vending area is provided for your convenience. Please eat in the vending area.
  • Restrooms are located in the waiting rooms or just down the hall.
Please read our visiting guidelines.

Automatic Teller Machines
There are two ATMs inside the hospital on the first floor. You can find them near the main entrance to the cafeteria.

Cafeteria
For your convenience, at CHI St. Vincent Infirmary, our cafeteria is open every day from 6am-7:30pm, with a break from 10-10:30am to set up for lunch. Main entrées, grab-and-go snacks, a grill for hamburgers and more, and a salad bar made to order are available. We also have a Subway sandwich restaurant.

Chapel
Our chapel is located on the first floor of the hospital. Our chaplains are also available to meet with families. Check the chapel for information about mass times.

Gift Shop
Our gift shop carries a wide variety of items, from flowers and get well cards for your loved one, to candy and T-shirts. All major credit cards are accepted.

The gift shop, located on the first floor, is open:

  • Monday-Friday: 7am-8:30pm
  • Saturday: 8am-7pm
  • Sunday: 9am-7pm
We also offer an online gift shop. Find flower, balloons, stuffed animals and more.

Newspaper and Magazines
Our gift shop, located on the first floor, sells the Arkansas Democrat-Gazette and magazines.

Security/Lost and Found
Please call our Security department for assistance at 501.552.3535 if:

  • You or a visitor lost or found something in the hospital.
  • You have any security concern, including asking for an escort to your car at night.
To make a payment by check, please mail it to:
CHI St. Vincent Infirmary/North Billing
PO Box 677712
Dallas, TX 75267-7712

To pay online, click here.

Questions?
For billing and financial assistance questions, please call our Customer Service Department at 501.552.3170 or 877.721.6504.

You may also review other Financial Assistance information online.
Send an email card to a friend or loved one. It's easy. Just choose a design and enter the email address and message. Start here.

To request medical records from CHI St. Vincent Infirmary, Morrilton or North, please download and complete this authorization form. Completed forms should be faxed, mailed or delivered to:

CHI St. Vincent Infirmary
Health Information Management
2 St. Vincent Circle
Little Rock, AR 72205

Phone: 501.552.3659
Fax: 501.552.8658
Hours: Monday-Friday, 8am-4:30 pm

Cost
  • Electronic records delivered in electronic format: $6.50.
  • Electronic medical record with paper records delivered in Electronic format at billed at $6.50 + $.07 per page labor cost to create and deliver the portion of the record maintained in paper.
  • Electronic records delivered in paper $.90 labor cost to create and deliver the portion of the record maintained electronically plus $.0.05 per page for paper and toner.
  • Paper records delivered in electronic format $0.07 per page labor fee.
  • Paper records delivered in paper $0.12 per page.

Time to receive medical records
Requests for medical records will be responded to within 30 days of receipt of request.

Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.552.3659 to discuss options.

Physician Requests for Medical Records
Your physician's office can FAX a written request to 501.552.8658.

We have patient portals for our hospitals and clinics. Choose one here.

We offer free parking at our hospital campuses and clinic locations.

At the Infirmary in Little Rock, valet parking is available for a fee.
Smoking on any hospital campus is prohibited under the law. Vaping, as well as the use of other tobacco products, is also not allowed. Learn more about smoking cessation.
CHI St. Vincent Hot Springs
300 Werner Street
Hot Springs, AR 71913 [Get directions]
Parking is free.
Phone: 501.622.1000

Hot Springs Rehabilitation Hospital
1636 Higdon Ferry Road
Hot Springs, AR 71913 [Get directions]
Phone: 501.561.2000

Hot Springs Main Number: 501.622.1000
Patient Information: 501.622.1000

  • Admissions: 501.622.1077
  • Chaplaincy: 501.622.1034
  • Human Resources: 501.622.1030 (due to high volume of calls, we are unable to provide application status updates)
  • Social Work: 501.622.1031
  • Volunteer Office: 501.622.1033
  • Patient Advocacy: 501.622.3991 (call to share your compliments or concerns)
To call a patients room directly: 501.622.1_ _ _ (+ room #)
To call information: 501.622.1000

To best support healing for our patients, every day from 2-3pm and 10pm-4am, we observe "Quiet Time." We ask that activities and visitation be kept to a minimum during these times.

Although there are not specific visitation times, patients in certain areas (such as critical care) need quiet time for rest and healing. To give this to our patients, the care teams often develop a visitation plan with patients and their families. This allows the patient to maximize the time for rest and healing.

To provide a restful and safe environment, we ask that visitors follow these guidelines:

  • Do not visit if you have a cold, sore throat, fever or other illness.
  • Avoid noisy, disruptive behavior to help respect the healing of all patients.
  • Ask before bringing foods, drinks, or other items like balloons, flowers or perfume that might trigger allergies into patient rooms.
  • Wash your hands before entering a patient’s room.
  • Make sure all children have a supervising adult with them.

Automatic Teller Machines (ATM)
There is an ATM in the hospital's lobby near the main information desk.

Cafeteria
The cafeteria, located on the first floor, is open every day. Hours are:

  • Breakfast: 7-9:45am
  • Lunch: 10:45am-1:30pm
  • Dinner: 5-7:30pm
  • Snacks are available from the vending machines

Chapel
Our chapel is located near the main entrance of the hospital. Our chaplains are available to meet with families. Check the chapel for information about mass times.

Gift Shop
Our gift shop, with a large variety of items available, is located on the first floor. All major credit cards are accepted. The gift shop is open:

  • Monday-Friday: 8am-4pm
  • Saturday: 11am-3pm
  • Sunday: Closed

Newspapers
Newspapers may be purchased in the first floor lobby.

Security/Lost and Found
Please call our Security department for assistance at 501.622.2323 if:

  • You or a visitor lost or found something in the hospital.
  • You have any security concern, including asking for an escort to your car at night.

To make a payment by check, mail it to:
CHI St. Vincent Hot Springs
Attn: Cashiers
PO Box 29001
Hot Springs, AR 71903
OR
Mercy Business Office
1730 E Portland Street
Springfield, MO 65804

To pay online, click here. (Note: Opens Mercy website; they manage Hot Springs billing.)

Questions? 
For billing and financial assistance questions, please call Financial Counselors: 501.622.1167 or 501.622.2192

OR

Customer Service Department: 844.304.1029 or 844.764.6850 

You may also review other Financial Assistance information online.

Send an email card to a friend or loved one. It's easy. Just choose a design and enter the email address and message. Start here.

To request medical records from CHI St. Vincent Hot Springs, please download and complete this authorization form. Completed forms should be faxed, mailed or delivered to:

CHI St. Vincent Hot Springs
Attn: Health Information Management
(1st Floor of Hospital)
300 Werner Street
Hot Springs, AR 71913

Phone: 501.622.1814
Fax: 501.622.1687
Hours: Monday-Friday, 8am-4:30 pm

Cost
The first 10 pages are free, then $0.25 cents for each page after that. If the file is very large, which it would be if you’ve been in the hospital more than once, you may call for an estimate of the cost.

Time to receive medical records
Requests for medical records will be responded to within 30 days of receipt of request.

Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.622.1814 to discuss options.

Physician Requests for Medical Records
Your physician's office can FAX a written request to 501.622.1687.

We have patient portals for our hospitals and clinics. Choose one here.

We offer free parking at our hospital campuses and clinic locations.

At the Infirmary in Little Rock, valet parking is available for a fee.
Smoking on any hospital campus is prohibited under the law. Vaping, as well as the use of other tobacco products, is also not allowed. Learn more about smoking cessation.

CHI St. Vincent Morrilton
4 Hospital Drive
Morrilton, AR 72110 [Get directions]
Parking is free.
Phone: 501.977.2300

Morrilton Main Number: 501.977.2300
Patient Information: 501.977.2300

  • Admissions: 501.977.2415
  • Chaplaincy: 501.977.2300 (and page Chaplain on call)
  • Human Resources: 501.552.3670 (due to high volume of calls, we are unable to provide application status updates)
  • Social Work: 501.977.2352
  • Volunteer Office: 501.977.2455
  • Patient Advocacy: 501.977.2413 (call to share your compliments or concerns)
To call a patients room directly: 501.977.2 (+ room #)
To call information: 501.977.2300

General visiting hours are 8am-8pm unless otherwise specified. If you have a question about a particular units visiting hours, please call 501.977.2300.

For the benefit of our patients, children under 12 years of age are allowed to visit patients with adult supervision and after checking with the nurses’ station. If you have questions regarding the number of visitors permitted or visiting hours, please check with your nurse.

Critical Care Units
All Critical Care Units have open visitation, 24 hours a day. On the critical care units, the nurse will communicate with you about visiting and will answer your questions.

Please read our visiting guidelines.

Automatic Teller Machines (ATM)
An ATM is located outside of the Cafeteria on the first floor.

Cafeteria
For your convenience, at CHI St. Vincent Morrilton, our cafeteria is open Monday-Sunday from 7:30-9am for breakfast, 11am to 2pm for lunch. There are no dinner services, but you may get a snack from the vending machines located just across the hall. The cafeteria is located on the first floor.

Chapel
Our chapel is located on the first floor. Our chaplains are also available to meet with families.

Gift Shop
Our gift shop, with a large variety of items available, is located on the first floor of the hospital. It is open Monday-Saturday, 9am-5pm, and closed on Sundays. All major credit cards are accepted.

Newspapers
There is an Arkansas Democrat-Gazette newsstand just outside the main entrance to the hospital.

Security/Lost and Found

Please call our Security department for assistance at 501.977.2445 or 501.517.8706 if:

  • You or a visitor lost or found something in the hospital.
  • You have any security concern, including asking for an escort to your car at night.
To make a patient payment by check, please mail it to:
CHI St Vincent Morrilton Billing
PO Box 677726
Dallas TX 75267-7726

To pay online, click here.

For billing and financial assistance questions, please call our Customer Service Department at 501.552.3170 or 877.721.6504.

You may also review other Financial Assistance information online.
Send an email card to a friend or loved one. It's easy. Just choose a design and enter the email address and message. Start here.

To request medical records from CHI St. Vincent Infirmary, Morrilton or North, please download and complete this authorization form. Completed forms should be faxed, mailed or delivered to:

CHI St. Vincent Infirmary
Health Information Management
2 St. Vincent Circle
Little Rock, AR 72205

Phone: 501.552.3659
Fax: 501.552.8658
Hours: Monday-Friday, 8am-4:30 pm

Cost
  • Electronic records delivered in electronic format: $6.50.
  • Electronic medical record with paper records delivered in Electronic format at billed at $6.50 + $.07 per page labor cost to create and deliver the portion of the record maintained in paper.
  • Electronic records delivered in paper $.90 labor cost to create and deliver the portion of the record maintained electronically plus $.0.05 per page for paper and toner.
  • Paper records delivered in electronic format $0.07 per page labor fee.
  • Paper records delivered in paper $0.12 per page.

Time to receive medical records
Requests for medical records will be responded to within 30 days of receipt of request.

Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.552.3659 to discuss options.

Physician Requests for Medical Records
Your physician's office can FAX a written request to 501.552.8658.

We have patient portals for our hospitals and clinics. Choose one here.

We offer free parking at our hospital campuses and clinic locations.

At the Infirmary in Little Rock, valet parking is available for a fee.
Smoking on any hospital campus is prohibited under the law. Vaping, as well as the use of other tobacco products, is also not allowed. Learn more about smoking cessation.
CHI St. Vincent North
2215 Wildwood Ave [Get directions]
Sherwood, AR 72120
Parking is free.
Phone: 501.552.7100

Take a virtual tour.

North Main Number: 501.552.7100
Patient Information: 501.552.7100

  • Admissions: 501.552.7190
  • Billing: 501.552.3170 or 877.721.6504
  • Chaplaincy: 501.552.7114
  • Human Resources: 501.552.3670 (due to high volume of calls, we are unable to provide application status updates)
  • Social Work:501.552.7289
  • Volunteer Office: 501.552.7121
  • Patient Advocacy: 501.552.7107 (call to share your compliments or concerns)
To call a patients room directly: 501.552.7_ _ _ (+ room #)
To call information: 501.552,7100

General Visiting Hours for CHI St. Vincent North

General visiting hours are 8am - 8pm unless otherwise specified. If you have a question about a particular unit's visiting hours, please call 501.552.7100.

For the benefit of our patients, children under 12 years of age are allowed to visit patients with adult supervision and after checking with the nurses’ station. If you have questions regarding the number of visitors permitted or visiting hours, please check with your nurse.

Critical Care Units

At CHI St. Vincent North, all Critical Care Units have open visitation, 24 hours a day. On the critical care units, the nurse will communicate with you about visiting and will answer your questions.

Automatic Teller Machines (ATM)
There are no ATMs in the hospital.

Cafeteria
For your convenience, at CHI St. Vincent North, our cafeteria is open Monday-Friday from 6:30-9:30am for breakfast, and 11am-2pm for lunch. There are no dinner services, but you may get a snack from the vending machines. The cafeteria is located on the first floor.

Chapel
Our chapel is located near the main entrance of the hospital. Our chaplains are also available to meet with families.

Gift Shop
Our gift shop, with a large variety of items available, is located on the first floor and is open Monday-Friday, 9am-5pm. All major credit cards are accepted.

We also offer an online gift shop. Find flower, balloons, stuffed animals and more.

Lost and Found
If you or a visitor lost something in the hospital, call 501.552.3000. Ask for the Maintenance Department and they will assist you.

Newspapers
Ask a volunteer if a daily newspaper is available

Security
Call 501.552.3000. Ask for the Security Department and they will assist you. For help between 3:30pm - 7am, call 501.993.3660.

To make a payment by check, please mail it to:
CHI St. Vincent Infirmary/North Billing
PO Box 677712
Dallas, TX 75267-7712

To pay online, click here.

Questions?
For billing and financial assistance questions, please call our Customer Service Department at 501.552.3170 or 877.721.6504.

You may also review other Financial Assistance information online.
Send an email card to a friend or loved one. It's easy. Just choose a design and enter the email address and message. Start here.

To request medical records from CHI St. Vincent Infirmary, Morrilton or North, please download and complete this authorization form. Completed forms should be faxed, mailed or delivered to:

CHI St. Vincent Infirmary
Health Information Management
2 St. Vincent Circle
Little Rock, AR 72205

Phone: 501.552.3659
Fax: 501.552.8658
Hours: Monday-Friday, 8am-4:30 pm

Cost
  • Electronic records delivered in electronic format: $6.50.
  • Electronic medical record with paper records delivered in Electronic format at billed at $6.50 + $.07 per page labor cost to create and deliver the portion of the record maintained in paper.
  • Electronic records delivered in paper $.90 labor cost to create and deliver the portion of the record maintained electronically plus $.0.05 per page for paper and toner.
  • Paper records delivered in electronic format $0.07 per page labor fee.
  • Paper records delivered in paper $0.12 per page.

Time to receive medical records
Requests for medical records will be responded to within 30 days of receipt of request.

Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.552.3659 to discuss options.

Physician Requests for Medical Records
Your physician's office can FAX a written request to 501.552.8658.

We have patient portals for our hospitals and clinics. Choose one here.

We offer free parking at our hospital campuses and clinic locations.

At the Infirmary in Little Rock, valet parking is available for a fee.
Smoking on any hospital campus is prohibited under the law. Vaping, as well as the use of other tobacco products, is also not allowed. Learn more about smoking cessation.