For media inquiries, call our Media Relations hotline at 501.351.6816. Click here for our fact sheet.


CHI St. Vincent Hot Springs Earns Highest Rating for Quality and Safety in Southwest Arkansas from Centers for Medicare and Medicaid Services

Photograph of CHI St Vincent Hot Springs and CMS five-star rated logo
CHI St. Vincent Hot Springs earned a prestigious five-star overall rating for quality of care and patient safety in the latest hospital ratings from the Centers for Medicare and Medicaid Services (CMS). The five-star rating is the highest rating conferred by CMS, which ranks 3,355 hospitals nationally, and CHI St. Vincent Hot Springs is the only full service hospital across Central and Southwest Arkansas to achieve that rating.

“This is affirmation that we really are serving our community at the very highest level and ensuring that our healing ministry is making a positive impact on their lives,” said CHI St. Vincent Hot Springs President Dr. Douglas Ross. “You don’t achieve a five-star quality rating by accident. It takes dedication, commitment and hard work from everyone at our hospital and we’re certainly proud of the work they do to provide compassionate care to our community.”

As a federal entity overseeing Medicare and Medicaid services, CMS constantly reviews a wide range of information, including as many as 51 categories grouped into five key measures: mortality; safety of care; readmissions; patient experiences; and timely and effective care. The overall star rating they assign to hospitals is based on how well a hospital performs across those measures of quality.

Only four hospitals in Arkansas received a five-star rating in CMS’ latest ratings. CHI St. Vincent Hot Springs also recently earned an “A” in Leapfrog Hospital Safety Grades’ spring 2021 rankings, recognizing the hospital’s achievements protecting patients from errors, injuries, accidents and infections.