Morrilton Recognized with Excellence in Patient Care Award

Aug 17, 2017

MORRILTON, Ark. (August 15, 2017) — CHI St. Vincent Morrilton has been named the winner of an Excellence in Patient Care Award for outstanding performance in emergency department patient care. The award was presented recently at the 15th annual “What’s Right in Health Care” conference in Chicago.

To be considered for the award, an organization must rank in the 75th percentile or higher for overall emergency department satisfaction, as measured by patient surveys.

The award is presented by Studer Group, which works with healthcare providers to improve clinical, operational and financial results. Healthcare organizations today are tasked with providing higher quality care at a lower cost, with every aspect of the patient experience approached with a passion for excellence and an eye toward efficiency and effectiveness. That’s why the recognition for CHI St. Vincent Morrilton is considered an honor in the industry.

“It’s a privilege to have our Emergency Department recognized as one of the best in the country for patient care,” said CHI St. Vincent Morrilton President Leslie “Bubba” Arnold. “Through our work with Studer Group, we have been able to enhance the quality of care we give to our community while maintaining that excellent relationship and service that our patients have come to expect.”

Excellence in Patient Care Awards are presented annually to a select group of organizations from Studer Group’s partner base of hospitals, health systems, and physician organizations. To be eligible for an award, an organization must demonstrate outstanding performance and achievement in patient care, employee engagement, or physician engagement.

“Emergency departments are, quite literally, a lifeline for communities,” said Debbie Ritchie, president of Studer Group. “We’re proud to work with so many wonderful EDs that are there for patients in their most difficult times to provide comfort, reassurance, and quite often lifesaving care. The recipients of this award have much to feel good about—they are doing deeply meaningful work and doing it well.”

The “What’s Right in Health Care” conference attracts administrative and clinical professionals internationally. The conference aims to improve healthcare for patients, physicians, and staff through peer-to-peer sharing of leading practices. Presenters will share the strategies and tactics contributing to their top results in areas such as patient safety, emergency department wait times, and employee satisfaction.