Preventing Infections

  • Each visitor must wash his/her hands or use the hand sanitizer on the wall in the patient's room when entering or exiting the patient's room.
  • If you wish to visit a patient who has been placed in isolation, all isolation practices for the specific patient must be followed. The patient's nurse will provide you with instruction. The isolation instructions are also posted on the patient's door.
  • If you are ill, please consider not visiting,or ask the nurse for a mask to place over your mouth and nose. This helps to prevent the spread of infection to the patient.
  • Please do not eat or drink while visiting the critical care units.


  • To safeguard patient privacy, we comply with the Health Insurance Portability & Accountability Act of 1996 (HIPAA) regarding the release of patient information.
  • The patient's designated support person will select a "Patient Privacy Code Number" at the time of admission. The patient privacy code number will be required in order to receive patient information over the phone. The patient's support person is responsible for sharing with those who want information about the patient's condition.

Critical Care

  • Visitors limited to 2 per patient with the exception of only 1 immediate family member (the designated spokesperson) being allowed during Bedside Report (6:45 - 7:15 am AND 6:45 - 7:15 pm) and Multidisciplinary Rounds (8 - 11 am).
  • Flowers and potted plants are not permitted in critical care rooms due to the possibility that they may contain certain organisms that could compromise critically ill patients.
  • Doors to all critical care areas are secured. To enter critical care areas, use the intercom or telephone on the wall at the entrance to the unit and the nurse's desk will answer. The doors will open automatically to allow you to enter.
  • When in the unit, please stay in the room of the patient.
  • Children under the age of 12 are not permitted to visit in critical care units under normal circumstances. Exceptions may be made to allow for a brief visit under special circumstances. Please communicate with the nurse if you have a specific request for child visitation.
  • No sleeping in patient's room.

Cell Phones

  • Cell phones may be used in the patient's room, but we request that they be placed on vibrate mode.
  • No pictures or videos may be taken in room.