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Hospital Phone Directory

Hot Springs Main Number: 501.622.1000
Patient Information: 501.622.1000

  • Admissions: 501.622.1077
  • Chaplaincy: 501.622.1034
  • Human Resources: 501.622.1030 (due to high volume of calls, we are unable to provide application status updates)
  • Social Work: 501.622.1031
  • Volunteer Office: 501.622.1033
  • Patient Advocacy: 501.622.3991 (call to share your compliments or concerns)

Infirmary Main Number: 501.552.3000
Patient Information: 501.552.5100

  • Admissions: 501.552.8105
  • Chaplaincy: 501.552.8111
  • Human Resources: 501.552.3670 (due to high volume of calls, we are unable to provide application status updates)
  • Social Work: 501.552.3840
  • Volunteer Office: 501.552.3550
  • Patient Advocacy: 501.552.3920 (call to share compliment or concern)

Morrilton Main Number: 501.977.2300
Patient Information: 501.977.2300

  • Admissions: 501.977.2415
  • Chaplaincy: 501.977.2300 (and page Chaplain on call)
  • Human Resources: 501.552.3670 (due to high volume of calls, we are unable to provide application status updates)
  • Social Work: 501.977.2352
  • Volunteer Office: 501.977.2455
  • Patient Advocacy: 501.977.2413 (call to share your compliments or concerns)

North Main Number: 501.552.7100
Patient Information: 501.552.7100

  • Admissions: 501.552.7190
  • Billing: 501.552.3170 or 877.721.6504
  • Chaplaincy: 501.552.7114
  • Human Resources: 501.552.3670 (due to high volume of calls, we are unable to provide application status updates)
  • Social Work:501.552.7289
  • Volunteer Office: 501.552.7121
  • Patient Advocacy: 501.552.7107 (call to share your compliments or concerns)

Billing Contact Information

Please contact the appropriate hospital (list below), medical group clinic or physician. Learn more about online bill pay.

To make a payment by check, mail it to:
CHI St. Vincent Hot Springs
Attn: Cashiers
PO Box 29001
Hot Springs, AR 71903
OR
Mercy Business Office
1730 E Portland Street
Springfield, MO 65804

To pay online, click here. (Note: Opens Mercy website; they manage Hot Springs billing.)

Questions? 
For billing and financial assistance questions, please call Financial Counselors: 501.622.1167 or 501.622.2192

OR

Customer Service Department: 844.304.1029 or 844.764.6850 

You may also review other Financial Assistance information online.

To make a payment by check, please mail it to:
CHI St. Vincent Infirmary/North Billing
PO Box 677712
Dallas, TX 75267-7712

To pay online, click here.

Questions?
For billing and financial assistance questions, please call our Customer Service Department at 501.552.3170 or 877.721.6504.

You may also review other Financial Assistance information online.
To make a patient payment by check, please mail it to:
CHI St Vincent Morrilton Billing
PO Box 677726
Dallas TX 75267-7726

To pay online, click here.

For billing and financial assistance questions, please call our Customer Service Department at 501.552.3170 or 877.721.6504.

You may also review other Financial Assistance information online.

Human Resources

Check our Jobs section for information about career opportunities.

Little Rock, Morrilton, North: 501.552.3670
Hot Springs: 501.622.1030

Due to high volume of calls, we are unable to provide application status updates.

Medical Records

To request medical records from CHI St. Vincent Hot Springs, please download and complete this authorization form. Completed forms should be faxed, mailed or delivered to:

CHI St. Vincent Hot Springs
Attn: Health Information Management
(1st Floor of Hospital)
300 Werner Street
Hot Springs, AR 71913

Phone: 501.622.1814
Fax: 501.622.1687
Hours: Monday-Friday, 8am-4:30 pm

Cost
The first 10 pages are free, then $0.25 cents for each page after that. If the file is very large, which it would be if you’ve been in the hospital more than once, you may call for an estimate of the cost.

Time to receive medical records
Requests for medical records will be responded to within 30 days of receipt of request.

Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.622.1814 to discuss options.

Physician Requests for Medical Records
Your physician's office can FAX a written request to 501.622.1687.

To request medical records from CHI St. Vincent Infirmary, Morrilton or North, please download and complete this authorization form. Completed forms should be faxed, mailed or delivered to:

CHI St. Vincent Infirmary
Health Information Management
2 St. Vincent Circle
Little Rock, AR 72205

Phone: 501.552.3659
Fax: 501.552.8658
Hours: Monday-Friday, 8am-4:30 pm

Cost
  • Electronic records delivered in electronic format: $6.50.
  • Electronic medical record with paper records delivered in Electronic format at billed at $6.50 + $.07 per page labor cost to create and deliver the portion of the record maintained in paper.
  • Electronic records delivered in paper $.90 labor cost to create and deliver the portion of the record maintained electronically plus $.0.05 per page for paper and toner.
  • Paper records delivered in electronic format $0.07 per page labor fee.
  • Paper records delivered in paper $0.12 per page.

Time to receive medical records
Requests for medical records will be responded to within 30 days of receipt of request.

Requesting Medical Records for a Family Member or Friend
The patient will need to give written consent. If they are unable to give written consent, please call our Health Information Management Department at 501.552.3659 to discuss options.

Physician Requests for Medical Records
Your physician's office can FAX a written request to 501.552.8658.


Patient Experience

If you have questions or comments about a patient's experience, please call the Patient Advocacy or Administration office of the hospital or clinic.


Additional Contact Information


Interpreters & Language Assistance Communications

If you or anyone you are helping, have questions about CHI St. Vincent hospitals, you have the right to obtain help in the language spoken without any cost. 

American Sign Language

If you or anyone you are helping, have questions about CHI St. Vincent, you have the right to obtain help in the language spoken without any cost. To obtain an interpreter, call: Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195.

Arabic

إن كان لديك أو لدى شخصتساعده أسئلة بخصوص CHI Memorial Hospitals ، فلديك الحق في الحصول على المساعدة والمعلومات

الضرورية بلغتك من دون اية تكلفة . للتحدث مع مترجم اتصل ب . Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195.

Chinese

如果您,或是您正在協助的對象,有關於[插入SBM項目的名稱CHI Memorial Hospitals ]方面的問題,您有權利免費以您的母語得到幫助和訊息。洽詢一位翻譯員,請撥電話[在此插入數字Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195。

French

Si vous, ouquelqu'unquevousêtesen train d’aider, a des questions à propos de CHI Memorial Hospitals, vousavezle droit d'obtenirde l'aideet l'informationdansvotrelangue à aucuncoût. Pour parlerà un interprète, appelez Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195.

German

Falls Sieoderjemand, demSiehelfen, FragenzumCHI Memorial Hospitals haben, habenSiedas Recht, kostenloseHilfeund Informationenin IhrerSprachezuerhalten. Um miteinemDolmetscherzusprechen, rufenSiebittedie Nummer Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195 an.

Greek

Εάνεσείςή κάποιος που βοηθάτε έχετε ερωτήσεις γύρω απο το CHI Memorial Hospitals, έχετε το δικαίωμα να λάβετε βοήθεια και πληροφορίες στη γλώσσα σας χωρίς χρέωση.Για να μιλήσετε σε έναν διερμηνέα, καλέστε Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195.

Japanese

ご本人様、またはお客様の身の回りの方でも、CHIMemorial Hospitals についてご質問がございましたら、ご希望の言語でサポートを受けたり、情報を入手したりすることができます。料金はかかりません。通訳とお話される場合、Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195 までお電話ください。

Korean

만약귀하또는귀하가돕고있는어떤사람이CHI Memorial Hospitals 에관해서질문이있다면귀하는그러한도움과정보를귀하의언어로비용부담없이얻을수있는권리가있습니다. 그렇게통역사와얘기하기위해서는 Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195 로전화하십시오.

Russian

Еслиу василилица, которомувыпомогаете, имеютсявопросыпоповодуCHI Memorial Hospitals, товыимеетеправонабесплатноеполучениепомощии информациинавашемязыке. Дляразговорас переводчикомпозвонитепотелефону Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195.

Spanish

Si usted, o alguiena quienustedestáayudando, tienepreguntasacercade CHI Memorial Hospitals, tienederechoa obtenerayudae informaciónen suidiomasin costoalguno. Para hablarcon un intérprete, llameal Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195.

Swahili

Kama wewe, au mtuunayempausaidizianamaswalikuhusuCHI Memorial Hospitals, Unahakiyakupatahabarihiinamsaadakwalughayakobilagharama. Kuzungumzanamkalimani, piganambarihii: Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195.

Vietnamese

Nếuquývị, hay ngườimàquývịđanggiúpđỡ, cócâuhỏivềCHI Memorial Hospitals, quývịsẽcóquyềnđượcgiúpvàcóthêmthôngtin bằngngônngữcủamìnhmiễnphí. Đểnóichuyệnvớimộtthôngdịchviên, xingọi Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195.

Yiddish

אויב איר , אודר עמצער איר העלפסט , האט פראגעס וועגן , CHI Memorial Hospitals איר האט דאס רעכט צו באקומען הילף און

אינפארמאציע און אייער שפראך

אומזיסט . צו רעדן מיט דער אי 'בערזעצר , קלונג ] Hot Springs, 501.622.2150; Infirmary, 501.552.3000; Morrilton, 501.977.2442; North, 501.552.7195.


Vendors and Sales Representatives

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